Micro-enterprise CROISIAUX ANAIS®
59590 RAISMES (France)
Siret number: 82864065600017
The present conditions are concluded between, on the one hand, the CROISIAUX ANAIS®, micro-company, located 37 Ruelle du Major 59590 RAISMES (France), and on the other hand the persons wishing to make a purchase via the website: http : //


The present conditions of sale aim at defining the contractual relations between the Micro-company CROISIAUX ANAIS® and the buyer. These conditions apply to any purchase made through the CROISIAUX ANAIS® merchant website, whether the buyer is professional or private.

The acquisition of a good or a service through this site, implies the acceptance without reserve by the purchaser of the conditions of sale.

These conditions of sale shall prevail over all other general or special conditions not expressly approved by CROISIAUX ANAIS®.

CROISIAUX ANAIS® reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.

Characteristics of goods and services offered: The products and services offered are those listed in the catalog published on the website of CROISIAUX ANAIS®.

These products and services are offered within the limits of available stocks.

The photos, drawings and texts reproduced are not contractual. The photographs in the catalog are as faithful as possible but can not ensure the perfect similarity with the product offered. Regarding the colors, the responsibility of CROISIAUX ANAIS®ne could be engaged in case of error in one of the drawings, texts or photographs.



The prices listed in the catalog are prices in euros. The micro-enterprise is not subject to VAT.

CROISIAUX ANAIS® reserves the right to modify its prices at any time, provided however that the price listed in the catalog on the day of the order will be the only one applicable to the buyer.

Prices shown do not include order processing, shipping and delivery charges.


The buyer who wants to buy a product or a service must:

- complete the identification form on which he will indicate all the details requested or give his customer number if he has one;

- validate your order after having checked it;

- make the payment in the prescribed conditions;

- confirm your order and payment.

The confirmation of the order involves acceptance of these conditions of sale and the acknowledgment of having perfect knowledge.

All data provided and the recorded confirmation will be worth the proof of the transaction. Confirmation will be worth signing and acceptance of transactions.

CROISIAUX ANAIS® will communicate by e-mail the confirmation of the registered order.



Buyers, non-professional individuals, benefit from a withdrawal period of seven days from the delivery of their order to return the product to CROISIAUX ANAIS® 37 alley Major 59590 RAISMES (France) without penalty, to the exception of return costs.
The buyer before returning any package must inform the company CROISIAUX ANAIS® of the reason for this return and wait for a return number that must be written on the package.
The buyer has a period of seven business days to return, at its expense, the product he has ordered if, for one reason or another, it does not give him satisfaction. Only products not worn, and returned with their signature claw and vignette intact, will be accepted.
Reimbursement will be done in agreement with the customer, either on a future purchase or by check (Crédit Mutuel) of CROISIAUX ANAIS® within a period of 30 days.


The price is due when ordering.


The buyer's account will be debited only when shipping the products or services available and the amount of products or services sent or downloaded.

At the request of the buyer, he will be sent an invoice attached to the email. Our microenterprise is not subject to VAT.


(If the orders are on Saturday after 11H, the packages will leave on Tuesday, for the other days we try as much as possible to ship the packages the same day).
Deliveries are made to the address indicated in the order form.
The goods are systematically checked before their dispatch and all the precautions are taken concerning their packing. (Check the condition of parcels and goods in the presence of the postman or at the post office before taking possession of it).
If you are absent, a notice will be left by the postman to pick it up at the post office. DO NOT PASS ORDER IF YOU ARE ABSENTY FOR MORE THAN ONE WEEK. Delivery times are only indicative; if they exceed thirty days from the order, the sales contract may be terminated and the buyer refunded.



In case of non-compliance of a product sold, it may be returned to the seller who will resume, exchange or refund.

All claims, requests for exchange or refund must be made by post to the following address: CROISIAUX ANAIS, 37 Ruelle du Major 59590 RAISMES (France) or by mail within a period of seven days from delivery.


CROISIAUX ANAIS®, in the process of selling online is held only by an obligation of means; it can not be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, break of service or other involuntary problems.

Intellectual property

All elements of the CROISIAUX ANAIS® website are and remain the exclusive intellectual property of CROISIAUX ANAIS®. No one may reproduce, use, repost or use for any purpose whatsoever, even partially, elements of the site that are software, visual or sound.

Any simple link or hypertext is strictly prohibited without the express written consent of CROISIAUX ANAIS®.

Personal data

In accordance with the law relating to data, files and freedoms of January 6, 1978, the information of a personal nature relating to buyers may be subject to automated processing.

CROISIAUX ANAIS® reserves the right to collect information about the buyers including by using cookies, and if it wishes, to transmit to the business partners the information collected.

Buyers may object to the disclosure of their contact information by notifying CROISIAUX ANAIS®; Similarly, users have the right to access and rectify data concerning them, in accordance with the law of January 6, 1978.

Archiving - Proof

CROISIAUX ANAIS® will archive the purchase orders and the invoices on a reliable and durable support constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.

The computerized registers of CROISIAUX ANAIS® will be considered by the parties as proof of communications, orders, payments and transactions between the parties.


The present conditions of sale on line are subjected to the French law.
In case of dispute, jurisdiction is assigned to the courts of VALENCIENNES, notwithstanding plurality of defendants or warranty claim.